Our Support Team is with you every step of the way

Our Support Team is with you every step of the way

Meet the team

Our graduates love our support team and we bet you will too. Whether it’s classes, projects, group work or anything else that comes up throughout the course, they’ll be with you every step of the way. 

Four business clients, our account managers are obsessed with making sure the program is a success for both you and your team.

Student Support Alessandra
Alessandra Rossi Senior Client Program Manager


"I like delighting clients with seamless onboarding, creative engagement ideas and ultimately getting them great results!”

Alessandra works to make sure that everything works for our clients and works the best when it comes to the student experience. Her role covers everything from planning to execution and then finally evaluation. 

Student Support Rachel
Rachel Walker Learning Operations Manager


"I love my job because I work with an enthusiastic, talented and inspiring group of people who are the definition of collaboration!”

Whilst studying BSc Psychology at Durham University, Rachel developed a passion for people and learning. Rachel works to support others to use online education to grow both personally and professionally.

Client Support Rubi Ismail
Rubi Ismail Senior Learning Experience Manager


"I love seeing students achieving success in their careers after they graduate and the 'ahhh' moment that students have when they learn something new."

Rubi has over 15 years of experience in executive education, training and program management, working within multinational organizations across different industries.

Student Support Christiana
Christiana Tokkallos Community Lead


"I love helping all our students along their learning journey! It's great to see so many students succeed and achieve their goals. No day is ever the same, so I love the challenges that my role brings. The team is always so enthusiastic and driven which makes working with them all so great!”

Christina has a passion for education and drive to help others to achieve the best educational support possible. 

Student Support Sherice
Sherice Smith Student Success Lead


"I enjoy helping students progress and work towards their future and goals. I’m of the mindset that if you can make one person’s day better (through being helpful, supportive etc) then it’s a day well spent!”

Sherice wanted a challenging and exciting role within the education sector, so she joined Squared Online because it allow her to interact with customer’s more, and help them with their own learning journey. 

Student Support Laura
Laura Sawyer Community Lead


"I love supporting students throughout their learning journey to make sure they have the best experience during the course. For me, the happiness that comes from the students is so rewarding and makes the hard work worthwhile.”

After a career in PR and Marketing Laura joined Squared Online, where she enjoys helping others to start or improve on their career through their Squared journey.